Logs
Last updated
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Last updated
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This feature is available for all plans:-
: 10k Logs / Month with 3 day Log Retention
: 100k Logs / Month + $9 for additional 100k with 30 Days Log Retention
: Unlimited
The Logs section presents a chronological list of all the requests processed through Portkey. Each log entry provides useful data such as the timestamp, request type, LLM used, tokens generated, and cost. For , Logs will also show the image sent with vision/image models, as well as the image generated.
By clicking on an entry, a side panel opens up, revealing the entire raw data with the request and response objects.
This detailed log can be invaluable when troubleshooting issues or understanding specific interactions. It provides full transparency into each request and response, enabling you to see exactly what data was sent and received.
Each log on Portkey has a unique URL. You can copy the link from the address bar and directly share it with anyone in your org.
The Status column on the Logs page gives you a snapshot of the gateway activity for every request.
Common Queries Answered:
Is the cache working?: Enabled caching but unsure if it's active? The Status column will confirm it for you.
How many retries happened?: Curious about the retry count for a successful request? See it in a glance.
Fallback and Loadbalance: Want to know if load balance is active or which fallback option was triggered? See it in a glance.
Cache
Cache Disabled
Cache Miss,
Cache Refreshed,
Cache Hit,
Cache Semantic Hit
Retry
Retry Not Triggered
Retry Success on {x} Tries,
Retry Failed
Fallback
Fallback Disabled
Fallback Active
Loadbalance
Loadbalancer Disabled
Loadbalancer Active
You can rerun any buggy request with just one click, straight from the log details page. The Replay
button opens your request in a fresh prompt playground where you can rerun the request and edit it right there until it works.
The DO NOT TRACK
option allows you to process requests without logging the request and response data. When enabled, only high-level statistics like tokens used, cost, and latency will be recorded, while the actual request and response content will be omitted from the logs.
This feature is particularly useful when dealing with sensitive data or complying with data privacy regulations. It ensures that you can still capture critical operational metrics without storing potentially sensitive information in your logs.
To enable DO NOT TRACK
for a specific request, set the debug
flag to false
when instantiating your Portkey or OpenAI client, or include the x-portkey-debug:false
header with your request.
debug:false
request will be loggedPortkey’s gateway features—, , , —are all tracked here with their exact states (disabled
, triggered
, etc.), making it a breeze to monitor and optimize your usage.
As you're viewing logs, you can also add manual feedback on the logs to be analysed and filtered later. This data can be viewed on the .
If your request has an attached or if it's originating from a , you can see the relevant Config or Prompt IDs separately in the log's details on Portkey. And to dig deeper, you can just click on the IDs and Portkey will take you to the respective Config or Prompt playground where you can view the full details.